Frequently Asked Questions

Watch Specs

WHAT TYPE OF MOVEMENT IS USED?


We did not skip over this feature when making Monumental watches. With this said, we went with a Japanese Miyota Precision Quartz Movement which is one of the most well known in the industry.




ARE MONUMENTAL WATCHES WATERPROOF?


Our watches are 3ATM which makes them suitable for everyday use. Splash/rain resistant. Not suitable for showering, bathing, swimming, snorkelling, water related work and fishing. However, Please avoid all contact with water, as WATER DAMAGE IS NOT COVERED UNDER WARRANTY




WHAT TYPE OF LEATHER IS USED?


Our leather straps are made with 100% cow-hide leather.




WHAT IS THE GLASS MADE OF?


The glass we use for our watches is made of hardened mineral crystal.




IS THERE A WARRANTY?


Monumental Watches warrants the original consumer that
their watch will be free from defects in materials and
workmanship under normal use for a period of 1 year. If any
defects were to happen to the watch during this period, it
will be repaired or replaced by Monumental free of charge.
For warranty to apply, the watch must have been been
purchased from an approved retailer/official agent and must
have the original sales receipt provided with the purchase of
the watch. The warranty does not cover batteries, straps,
scratches or any damage arising for normal wear, accidents,
misuse, from alteration, service or repair performed by any
other party other than Monumental Watches or an Authorised
Service Center.




WHAT TYPE OF BATTERY IS USED?


We have chosen to use Sony batteries in our watches and they are estimated to last between 24-36 months. A tip to save battery is to pull the dial out (as if you were setting the time) at night and reset the watch in the morning and who knows, the battery may last forever!




WHAT ARE THE DIMENSIONS OF THE WATCHES?


The case diameter is 43mm.

The case thickness is 9mm

The strap width is 22mm




WHY SHOULD I BUY A MONUMENTAL WATCH?


The Monumental watches Collections are meticulously designed to complete every outfit perfectly. Every collection contains timepieces which match every possible colour combination. Your appearance is important as it heavily contributes to one's first impression of you, timepieces from Monumental watches will solve all your problems at a fraction of the price.




WHY ARE YOUR PRODUCTS SO AFFORDABLE?


Monumental Watches as a company is proud to distance ourselves from the other companies in the watch industry. Instead of spending a fortune on Brand awareness and marketing and passing these costs onto the customer, we rely on word-of-mouth marketing and social media to keep our costs down. Companies add a huge markup on their products because of perceived prestige. However, we implement a fair markup to allow individuals to purchase and enjoy more than one timepiece from us.




THE WATCH I WANTED IS SOLD OUT, WHAT SHOULD I DO?


First of all we apologize that you were unable to purchase your timepiece! However, you can go to https://www.monumentalwatches.com/contact-us and let us know which timepiece you would like to track. We will then alert you when this timepiece is available for purchase!




I'VE LOST MY WARRANTY CERTIFICATE, WHAT SHOULD I DO?


If you have lost your warranty/instruction pamphlet, you would be required to produce your receipt at the point of return.




DO YOU OFFER REPLACEMENT BANDS?


All our timepieces are equipped with interchangeable straps, we will be offering replacement straps very soon!





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